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Learning plans tools rest on four words that are not quite synonyms

Learning plans vocabulary defined: knowledge, skill, ability and competency kept apart, four kinds of credential, and the words that describe practice itself.

A learning plan fails most often at the first line, where someone writes down what they want to learn. "Get better at finance" is not a plan because it is not yet a definition of anything. Turning it into one means knowing which of several near-identical words you actually mean.

What to take away

  • Knowledge, skill, ability and competency are four different things, and a plan that confuses them will train the wrong one. Reading builds knowledge; only practice with feedback builds skill.
  • Credential words are not ranks. A certificate, a certification, a license and a degree are issued by different bodies for different reasons.
  • Write the outcome as something someone could watch you do. If nobody could watch it, the plan has no end.

Knowledge, skill, ability, competency

Knowledge is what you know: facts, concepts, and how they relate. It can be acquired by reading and tested by explaining.

Skill is what you can do. Skills are built by doing the thing repeatedly with feedback, and they cannot be acquired by reading, though reading can make the practice more efficient.

Ability is a broader, more durable capacity that underlies performance across many tasks. In everyday usage skill and ability are swapped freely; where they are used carefully, ability is the more general and the less trainable of the two.

Competency is an organization's defined bundle of knowledge, skills, and behaviors attached to a role, written with observable indicators so that two assessors would rate the same person similarly, which is the property the assessment guide treats as the first thing to check. A competency is a document, not a property of a person. When a competency framework is part of an employment process, the framework's own wording is what governs, not the ordinary sense of the words in it.

Proficiency is a level, not a capability: how well, under what conditions, with how much supervision. A plan that names a skill but not a proficiency level has not said when it is finished.

The practical use: you cannot make a plan until you know which one you are after. Knowledge gaps are closed by study. Skill gaps are closed by practice with feedback and by nothing else. Competency gaps may be closed by evidence you already have, if the framework accepts it.

Credentials, which are four different things

TermWhat it actually isThe usual mix-up
CertificateA record that you completed something: a course, a program, a period of studyRead as evidence of assessed capability, when it may only evidence attendance
CertificationA credential awarded against a published standard, normally on the basis of an assessment, often with a validity period and renewal requirementsUsed interchangeably with certificate, which drops the assessment and the standard
LicensePermission granted by a public authority, without which practicing a regulated occupation is unlawful in that jurisdictionTreated as a strong certification, when it is a legal requirement with a legal consequence for going without
AccreditationRecognition of an institution or a program by a recognized body, as meeting stated criteriaAttached to a person; accreditation is about the provider, not the graduate

Which occupations require a license, and what a given credential is worth,

depend entirely on jurisdiction. Any specific claim about that has to come from the relevant authority, not from a course description.

Words about the plan itself

Objective is what the instruction intends to teach, written from the designer's side. Outcome is what the learner can demonstrably do afterwards, written from the learner's side and phrased as an action. The difference is not pedantry: an objective can be met by a course that was delivered, an outcome only by a person who changed.

Curriculum is the whole designed body of learning for a program, content, sequence, and how it is assessed. Syllabus is the document for one course within it: topics, order, requirements, dates.

Path, track, and roadmap are informal words for an ordered sequence of learning. None is a defined term; if your organization uses one, it means whatever your organization decided, so check rather than assume.

Prerequisite is something required before you may start. Corequisite is something taken alongside. Getting these backwards produces plans that stall halfway.

Training, education, and development are commonly separated like this: training targets a defined task and has a pass condition; education builds a broader base that transfers to tasks not yet specified; development is the longer arc of a person's capability over a career. The separation is a convention rather than a law, but it is a useful one, because the three justify themselves in different ways and on different timescales.

Words about practice

Spaced practice distributes study across separated sessions. Massed practice concentrates it into one block.

Retrieval practice means producing the answer from memory rather than rereading it.

Interleaving mixes different problem types within a session rather than grouping them.

Deliberate practice is practice with a specific target, immediate feedback, and repetition at the edge of current ability.

Transfer is whether a skill practiced in one setting shows up in another. It is the test a learning plan answers to, and the one checked least often, usually because the practice ran on real material from the start, as in the worked quarterly plan.

Building the plan

The sequence that follows from all of the above:

Six Steps to Build a Plan

  1. Name gapknowledge, skill, or competency
  2. State proficiency level and conditions
  3. Write outcome as observable action
  4. Decide evidence that closes it
  5. Schedule spacing and retrieval deliberately
  6. Set a transfer check in real setting

Take the same intention, 'get better at finance', and run it through the steps. Step 1 puts the gap in skill, not knowledge.

Steps 2 and 3 give the observable form: read a balance sheet and a cash flow statement for a small company, unaided, and name the lines that explain a fall in cash.

Step 4 sets the evidence. An accountant checks the explanation and agrees on the cause. That is the finished outcome.

Named tools do three jobs. Spaced repetition software such as Anki holds the retrieval schedule. A spreadsheet, or a note tool such as Notion or Obsidian, holds the plan, the evidence rule and the review dates.

Course platforms such as Coursera and edX supply material with assessments attached. Which one you need follows from the evidence you named in step 4, not from a feature list.

Public competency material, such as the Office of Personnel Management's competency pages, sets out terms in a consistent form for the vocabulary that describes what a job requires. It is a better starting point than a job advert.

The rest of this site's entries on the subject are at learning plans, and the twelve rewritten learning outcomes show the conversion from an intention into something checkable.

Common questions

Can I build a skill by reading about it?

You can build the knowledge that makes practice more efficient. The skill itself needs attempts with correction, and no amount of reading substitutes. That is why a plan made only of books usually ends with the reading finished and nothing changed.

How do I know which of the four words I mean?

Ask what would count as having it, then check the answer against the definitions above. Doing it in the job, under real conditions, is competency.

Are credentials worth pursuing?

It depends entirely on who requires them, which is a fact about your field rather than a general question. Find out who asks for the credential before deciding whether to spend a year on it.

Why does spacing feel worse and work better?

Because the effort of retrieving something half-forgotten is what strengthens it, and effort feels like failure. The general finding is described in the entry on the spacing effect.

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